Help center

Straight answers about setup, connections, and how your agent works.

Plain-language guides for getting started, connecting your apps and channels, and understanding trust, billing, and where your data lives.

Getting started

Getting started with Atlas AllyHow to sign up, name your agent, connect your first apps, and get your agent running — no technical setup required.What can my agent actually do?The daily jobs your agent handles out of the box, plus the 8 automations our founder runs and the time each one saves.

Channels

Connect TelegramHow to link your agent to Telegram using the default pairing-code flow, or connect your own bot for full control.Connect SlackThe six steps to create a Slack app, grant it the right permissions, and connect it to your agent.Connect GmailGmail connects in one click with OAuth — no passwords or server settings, and inbox triage stays draft-only until you approve.Connection & agent status, explainedWhat the provisioning, connection, and agent health indicators in your dashboard mean, and what to do if something looks stuck.

Apps & connections

API keys & bot tokens, explainedWhere each credential field's value comes from — Slack, Telegram, WhatsApp, voice providers, and your own model keys — and how they're stored.BYOK: bring your own keyWhat bring-your-own-key means, how it's priced, and why your model provider's own terms still apply.

Trust & approvals

Approvals & trust, explainedHow the approval feed works, what your trust preset controls, and which actions no preset ever switches on.

Billing

Billing, credits & top-upsHow plan pricing works, what a credit is, what happens if you use your monthly allowance, and how top-ups and cancellation work.

Data & security

Where your data livesYour agent runs on its own dedicated EU server, not shared infrastructure — what that means for your data and how to export or delete it.

Can't find what you're looking for? Email us and we'll help you out.